Polaris Studios Help

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Find guides, FAQs and best practices for Polaris Studios.

Audit logging

Tamper-evident logs streamed to your SIEM in real time.

SDKs and CLI

Tooling for JavaScript, Python, Go and a scriptable command line.

Cost controls

Budgets, alerts and per-team chargeback reports baked in.

Single sign-on

SAML 2.0, OIDC and SCIM provisioning out of the box.

FAQ

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

Still have questions? Contact our support team.
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